Thank you for visiting BreakWithTheTraditionalShop.com. We are committed to providing you with a great shopping experience. If you are not completely satisfied with your purchase, please read the refund terms below carefully to understand our refund policy and process.
- Refund Policy
Refund Application Period: You can apply for a refund within 30 days of receiving the product. Applications after 30 days will not be accepted unless there is a quality problem with the product or the wrong product was sent.
Product Condition: The product to be refunded must be in its original condition, including unused, unwashed, unaltered, and should be attached with the original tags and packaging.
- Request a Refund
Refund Application Steps:
Please contact our customer service team at
moanatanner@breakwiththetraditionalshop.com and provide your order number and the reason for the refund.
We will review your application and provide return instructions. You need to ship the product back to our return address as instructed.
Return Address: Please contact customer service for the specific return address when requesting a refund.
- Refund Processing
Refund Method: Refunds will be refunded in the original payment method. If you paid by credit card, the refund will be directly returned to your credit card account. If you paid by other methods, we will refund the original payment method.
Refund time: After we receive the return and confirm that it is eligible for a refund, the refund will usually be processed within 5-7 business days. Depending on your bank or payment provider, it may take additional time for the refund amount to appear in your account.
- Shipping and Fees
Return shipping: Unless there is a quality problem with the product or the wrong product was sent, the return shipping cost is usually borne by the customer. We will provide a return label and the shipping cost will be deducted from the refund amount.
Original shipping cost: The original shipping cost will not be refunded in the refund amount unless there is a quality problem with the product or the wrong product was sent.
- Non-refundable items
Non-returnable items: The following items are not eligible for refund:
Discounted items or promotional items
Customized or personalized items
Hygiene items
Refund rejection: If the product is not eligible for a refund, we will send the product back in its original condition and will not refund it.
- Refund Issues
Questions and Disputes: If you have any questions or disputes regarding a refund, please feel free to contact
moanatanner@breakwiththetraditionalshop.com. We will do our best to resolve your issue and provide assistance.
- Changes to Refund Terms
We reserve the right to modify these Refund Terms at any time. The modified terms will be posted on our website and will take effect immediately. Please check the Refund Terms regularly to learn about the latest policies.
Thank you for choosing BreakWithTheTraditionalShop.com. If you have any questions or need further information, please contact us and we will be happy to help you!